FAQ
1. What is your typical lead time?
- Our lead time is 6-9 weeks from the approval of the printed sample. The lead time can be affected by the design complexity.
2. How can I get pricing on your products?
- Please email info@simplygreensolutions.com and we will email you back within 24 hours.
3. What file format is required for silk-screening?
- We prefer vector based (line art) in editable forms of eps/ai/pdf.
4. What options are available for shipping our order?
- Standard ground shipment of 3-5 business day (does not include production lead times). Domestic rush delivery is available, but subject to quotation. International overnight shipping is available; varies from destination countries.
5. Do you offer volume discounts?
- Yes, please email info@simplygreensolutions.com
6. Do you offer wholesale blank bags with no printing?
- Yes, please email info@simplygreensolutions.com on how to start an account
7. What fabric colors do you offer?
- Over 30 colors of fabric available. But domestic availability may vary. Please email info@simplygreensolutions.com for a fabric swatch pack.
8. What colors can you silk-screen?
- Any Pantone callout from the solid uncoated catalogue can be matched within 92% accuracy for silk-screened ink. 4-color process available (minimum quantities vary, please contact info@simplygreensolutions.com).
9. What forms of payment do you accept?
- Check, money order and all major credit cards are accepted.
10. What are your minimum order quantities?
- Domestically we have a 100 unit minimum for bags and 50 unit minimum for bottles. Standard Overseas orders carry a 200 unit minimum. And complex cmyk or laminate printed products have a 5,000 unit minimum.
11. Can I receive a sample product?
- Yes, please contact info@simplygreensolutions.com to receive a sample.
12. Can we use our own shipping account?
- Yes, we can ship via your FedEx or UPS Account when requested.
13. Can I create a custom bag with my dimensions and design?
- Yes, please contact info@simplygreensolutions.com and a account manager will personally work with you to design and produce your products.
14. Do your bags have stiff base inserts like the bags I see at markets?
- Wide gusseted bags have the optional PE/PP insert. But other products must be requested. Cost may vary.
15. Can I get a custom fabric color?
- Yes, but a minimum quantity applies.
16. Is one bag style better than another?
- This depends on what the intended use of the bag will be. Please contactinfo@simplygreensolutions.com and an account representative will guide you to the most beneficial bag.